energy and utilities

Energy and Utilities

Minimizing every potential event comprising outages, disaster, or a combination of events that might result in an emergency situation is a top priority for those responsible for managing critical energy and utility assets. These type of incidents have the potential to adversely impact public health, safety, and welfare, along with critical community services and economic operations. Protection of those risks is crucial, and one minor failure can have a systematic impact in the general public.

We provide best-in-class solutions and services to facilitate the preparation, mitigation, assessment, response, reporting, and recovery from an emergency event providing the flexibility to adapt to every emergency situation regardless of the origin.

  • Respond to emergency situations effectively and efficiently
  • Comprehensive cycle of emergency management
  • Scalability and interoperability in real time
  • Gain and maintain operations sustainability

Handle small to very large and complex incidents

IXTROM develops a top-tier technology supplying an organizational structure designed to handle small to very large and complex incidents. We provide all-inclusive modular solutions to ensure safe, timely, effective and coordinated protection, recovery, preparedness, response, and mitigation needs.

We engineer our solutions providing both a management and operational structure that identifies the functional relationships that must exist to ensure effective identification, response, and recovery from an emergency situation.

Gain and maintain operations sustainability

Successful operations require a coordinated effort from a number of departments, agencies, and groups. To facilitate a coordinated effort, we specialize in interoperable systems that deliver accurate information when and where it is needed, to adapt to every emergency situation more efficiently and help our customers get the most value out of their investment.

  • Real time incident Dashboards
  • Highly secure, sophisticated, flexible environment
  • Supports ICS structure
  • Reduce economic and social losses

The turnkey solution disseminates a large number of actions steps required in an incident, according to the level of alert and magnitude of the event. The technology enables the operational teams to perform multiple actions according to their functions and departments sharing the applicable information according to their role, rights and responsibilities.

Improve critical infrastructure protection and resilience

Specifically designed for emergency management, IXTROM solutions proven performance technology enables emergency teams to improve critical infrastructure protection and resilience by ensuring that critical information is disseminated directly to the right people, those who need it and at the right time. Information flow is maintained in real time and inter-agency coordination is dynamic providing a comprehensive control among the incident lifecycle to provide each event participant the ability to make critical decisions in a highly dynamic complex environments

Exercise, rehearse and succeed

Conducting periodic drills and exercises to test emergency plans and training is key for mission success. This is why IXTROM supports and leverages emergency responders to reach the next level of training activities by Preparing for Threats, Reducing Vulnerabilities and Mitigating Conséquences, and applying corrective actions from incidents and exercises to enhance protectives measures.

  • Key issues and objectives being addressed
  • Develop reliable contingency and recovery plans
  • Reduce economic and social losses
  • Rapidly establishes common management structure
  • Provides logistical and administrative support
  • Cost effective by avoiding duplication of efforts
  • Interdisciplinary and organizationally flexible
  • Threat and Risk Assessment
  • Standard Operating Procedures (SOPs)
  • Inter-agency Coordination and Communications
  • Drills, Simulations and Exercises
  • Hazard Control

IXTROM provides an innovating framework to enable emergency responders to quickly determine their roles, responsibilities, and actions as the event unfolds. The system links and coordinate processes, actions and the exchange of critical information into an efficient and real-time overall response, in which all entities interact together with permissions and restrictions in the emergency response supporting business planning, response and recovery of operations.

Comprehensive cycle of incident management

Mitigation, preparedness, response, and recovery

Determine de event criteria to declare an environmental emergency, invoke the plan, or deploy a team. Escalate depending on the nature and extent of the incident to the regional, provincial o national level. The solution provides all teams with vital information in crucial moments facilitating timely and complete situational reports and updates from all units and branches in real time.

IXTROM’s offers a cutting-edge technology that brings emergency responders together and links Emergency Operational Centers (EOC) on a regional, national, and even worldwide level with affordability at the forefront.

Ixtrom Advantages

  • Safety of responders and those involved
  • Achievement of common objectives
  • Efficient use of resources
  • Real Time interoperability and communication
  • Active implementation of procedures and actions
  • Human and Material Tracking
  • Intelligent Task Assignment
  • Resource Management
  • Documentation control and intelligent library
  • Risk Management
  • Operational Management
  • Critical Infrastructure Management
  • Resource Mobilization
  • Vulnerability Management
  • Multi-event Management
  • Complete Traceability
  • Coordination of Efforts
  • Vulnerability Mitigation
  • Cost Reduction HIGH ROI
  • Training of forces
  • Highly Secure and Encrypted Data

Services and solutions


Incident Management Command And Control System

The IXINMAC2 is a mature, web based solution that provides interoperability through cross-platform technology, bringing emergency responders together and linking decision centers on a regional, national, and even worldwide level. The system is capable of concurrently alerting entities, giving all teams the vital information they need in crucial moments, and allowing personnel from a variety of different locations, organizations, and agencies to connect within a common management structure.


Simulation And Exercise Management And Awareness System

IXSIEX allows emergency responders to effectively respond to any type of event over the course of the training period, providing an intelligent platform to develop and manage simulation and drill programs with simple or complex exercises for a wide variety of missions.

Emergency responders can consult and analyze results and strategic measures. They can then determine the best methods to adopt applying a “lessons learned” practice from training sessions.


Global Massive Warning Alert Multi-mode System

IXGMAS is an innovative web-based communication and awareness system, built into the mature cross-platform incident management framework of IXTROM Group. The technology supports emergency responders to prepare for, respond to, and recover from any event while unifying communications in real time.

IXGMAS provides an advanced interactive voice response system (IVR) with capabilities far beyond any other technology.


Business Continuity And Resumption Plan System

IXBCRP is an innovative, web based solution that supports emergency management by facilitating the development of continuity and recovery planning. This technology focuses on critical business functions, risk assessments, contingency planning, recovery planning, the safety of human and material resources, and the protection of critical infrastructure. It provides an all-encompassing solution to return to full operational status through the utilization of real time information.


Intelligence Tasks And Dynamic Collaboration System

IXITDC is a situational management and awareness collaboration system providing accurate, reliable, timely and relevant information to support decision makers with a 360‎° global view of activities and operations.

IXITDC is an intelligent integrated information system, enabling users to develop analysis, manage critical indicators and monitor continually all resources efficiently driving the company toward the achievement of corporate and organizational goals.


Forms Ready & Intelligent Collaboration System

IXFRICS is an innovative web based, data and information management system allowing users to create, edit, and securely share information from a single, centralized hub location. The solution provides a green and sustainable environment, standardizing procedures and protocols as well as maintaining compliance to business rules and requirements.

The solution increases return on investment (ROI) by automating workflows, optimizing business processes, and improving all procedures, forms and protocols. Accuracy is increased and duplicated efforts are avoided in turn increasing competitive advantages while fostering corporate operations and enhancing customer satisfaction.


Enterprise-class Video-interoperability Collaboration System

IXVIEW is an intelligent, innovative, web-based technology designed to maximize video communications through seamless interoperability and open standards. It is comprehensive and robust software that generates the infrastructure required to support face to face interaction from anywhere and anytime within a secure environment.

The technology provides unified communications by integrating multi-party video, voice and multiple file formats to offer the most advanced technology in video collaboration systems. It is a complete solution for all conferencing or virtual meeting needs.

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